Welcome to Pup Scoops!
Pup Scoops LLC ("us," "we," or "our") operates pupscoops.com (the "Service"). This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information as described in this policy.
| SERVICE | The pupscoops.com website operated by Pup Scoops LLC. |
| PERSONAL DATA | Data about an individual who can be identified, directly or indirectly, from the information provided. |
| USAGE DATA | Data automatically collected during use of the Service, such as IP address, browser type, and session duration. |
| COOKIES | Small files stored on your device to enhance functionality and track usage. |
| DATA CONTROLLER | The entity that determines how personal data is processed — Pup Scoops LLC. |
We may collect and process information you provide to us, including:
We may use this data to send service notifications, reminders, marketing materials, or promotional offers. You can opt out of marketing communications at any time by replying STOP.
We currently do not use cookies but may implement them in the future to improve your experience and optimize our services. Cookies help us understand your preferences, analyze website usage, and deliver personalized marketing. You can manage your cookie preferences through your browser settings at any time.
Examples of cookies we may use:
Pup Scoops LLC uses collected information to:
By providing your phone number and signing up for service, you consent to receive service-related text messages from Pup Scoops. These include appointment confirmations, arrival notifications, gate photos, and billing updates. Message and data rates may apply. Reply STOP at any time to opt out.
As part of our standard service, we photograph your closed gate after each visit and send it to you via text. We may retain service photos for quality assurance. Photos are not shared publicly or used for marketing without your explicit written consent.
We do not sell your data to third parties. However, we may share information with trusted partners and service providers to facilitate operations, such as payment processing and marketing campaigns.
Your data is protected through industry-standard encryption and secure storage practices. While no method of transmission is 100% secure, we take all reasonable measures to safeguard your information.
Third-party services that may process your data include:
We retain your information for as long as you are an active client and for a reasonable period afterward for record-keeping, dispute resolution, and legal compliance. You may request deletion of your data at any time by contacting us.
You have the right to:
California residents also have rights under the CCPA including the right to know what data we collect, request deletion, and opt out of data sales (we do not sell personal information). To exercise any of these rights, contact us at [email protected].
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Service after such changes constitutes your acceptance of the updated policy.