Frequently asked questions

It depends on your yard size, number of dogs, and how often we scoop. Grab a free custom quote online and we'll have your price ready in seconds — no commitment.

Most dogs go daily, so weekly service is our most popular option. Have a smaller dog or lighter traffic? Bi-weekly or monthly works great too — we'll help you pick the right rhythm.

No contracts and no long-term commitments. Service is month-to-month — stick around as long as you love it.

Yes. For high-frequency needs — kennels, commercial properties, or large multi-dog households — just reach out and we'll build a custom schedule and price.

We bill once a month. Your plan price is per cleanup visit, so your monthly total depends on how often we come out. Your first invoice is prorated from your signup date — no surprises.

Yes, a card on file is required before your first cleanup. You're never charged before service is completed. After your first visit you can remove it or enroll in autopay — your call.

We scoop first, then the invoice goes out. Pay securely through your client portal in about 30 seconds. Auto-pay is optional and can be turned off anytime.

Nope. You don't pay a dime until after your first scoop — trust comes before transactions.

Anytime, with no cancellation fees or lock-ins. Manage it from your portal or just text us. Going on vacation? We'll hold your schedule and pick right back up.

We proudly serve Beaumont, Banning, Calimesa, Yucaipa, Cherry Valley, and Redlands. Not sure if you're in our zone? Text us your address and we'll confirm.

Nope — we just need gate access. You'll get a heads-up text when we're on our way and a gate photo when we're done. Locked gate? Just share a code or key drop beforehand.

Life happens. We'll do our best to reschedule, or we'll take care of the extra on your next visit. No pup left behind.

Light drizzle, we power through. A real storm, we'll reschedule. If weather forces a reschedule and we can't fit you back in that cycle, we'll credit the cleanup.

No worries — that's what we're here for. There's a one-time first-visit fee for yards that need extra attention. It shows up transparently in your quote, and after that you're on regular pricing.

Your online dashboard to view upcoming visits, service history, gate photos, and invoices, and to manage your account 24/7 — no app needed. We send you a link when you sign up.

We love dogs! We just ask that any pups in the yard aren't aggressive toward strangers. If there's any doubt, please keep them inside during our visit — safety first for everyone.

We bag it all and take it with us, so your trash cans stay clean. We also disinfect our tools and shoes with kennel-grade sanitizer between every yard — no cross-contamination.

Absolutely. We use a pet-safe, enzyme-based deodorizer that neutralizes odor at the source — no harsh chemicals. Safe for dogs, kids, and grass. Your first session each month is included free.

Yes. We're fully insured, background-checked, and responsible — trusted hoomans, guaranteed.